DATA PRIVACY STATEMENT

Last updated: June 2024

RedBox Storage Limited  (“we” or “us”) pledge to comply with the applicable data protection laws and respect individuals’ privacy. Please read this Data Privacy Statement carefully.  By using and accessing our website, you agree to the collection, use, and disclosure of your information as described in this Data Privacy Statement. If you do not agree to this Privacy Policy, please do not use this website.

1.    Personal Data Collection 

This Data Privacy Statement discloses how we collect, store and handle the personal data (“Data”) of its customers and visitors to our website (“you”). The information collected from you will be used to allow us to carry out our business, managing your account with us and marketing our products and services to you. 

The purpose of our collection of personal information is set out below and we aim to process and hold such information on the basis of the guidelines and principles set out in this Data Privacy Statement.

2.    The Data We Collect

We will only collect Data relevant to our business relationship with you. The Data we collect will include your contact details such as name, address, telephone number and email address, information about your use of our products and financial information such as credit card or bank account details.

3.    How we use your Data

We will limit the use of your Data to:

•   Carrying out our business which includes account management, exercising our rights and obligations under this Agreement and for our product research and analysis;

•   Fulfilling our legal requirements (for example, disclosure to law enforcement agencies or the courts); and

•   Marketing our products and services to you.  However, you can write to us at any time if you do not wish to receive these offers.  (See – How to Access and Correct Data below).

4.    Retention of your Data 

We only retain Data for so long as it is necessary for the fulfilment of the purpose for which the Data is or is to be used.

5.    Transfer and Disclosure of Data

We may disclose and transfer Data to our subsidiaries and associated companies in connection with the services provided or to be provided to you and/or to inform you about our company’s news, information and/or promotions regarding our products or services.We may disclose Data to any other person under a duty of confidentiality to us, including to potential investors.

In the event of a breach of your agreement with us, we may also disclose and transfer Data to debt collection agencies or other types of agencies or tribunals in order to enforce our rights under such agreement.

We may also be required to disclose Data by law or court order or as requested by government or law enforcement authorities or administrative organs. The Data may also be sourced from or transferred to jurisdictions outside the Hong Kong SAR in accordance with the principles set out in this Date Privacy Policy Statement. Otherwise, your Data will be kept confidential and shall not be disclosed or transferred to other parties.

6.    Security of your Data 

We will take reasonable technical and organisational precautions to prevent the loss, misuse, or alteration of your Data. We will store all Data you provide on secure servers that comply with the applicable data protection laws. You acknowledge the inherent insecurity of transmitting Data over the internet, and we cannot guarantee the security of your Data completely.  

7.    How to Access and Correct Data

You may direct any enquiries in relation to this Data Privacy Statement, or request access to your Data and/or request corrections or deletions to your Data at any time by contacting our Privacy Officer (see further below).

 Under the Hong Kong Personal Data (Privacy) Ordinance, you have the right:

•    to check whether we hold Data about you and to access such Data;

•    to require us to correct inaccurate Data; and

•    to ascertain our policies and practices in relation to Data and the kind of Data held by us.

If you are in an EU Member State, subject to certain limitations and/or restrictions, you have the right under the data protection laws in the EU:

•    to request access to and rectification or erasure of your Data;

•    to obtain restriction of processing or to object to processing of your Data; and

•    to the right to data portability.

Individuals in the EU also have the right to lodge a complaint about the processing of their Data with their local data protection authority.

If you wish to exercise any of the abovementioned right, you may do so by contacting our Privacy Office through by email at privacy.officer@redboxstorage.com.hk or by post to: The Privacy Officer, RedBox Storage Ltd, 4/F, Shatin Industrial Centre Block A, 5-7 Yuen Shun Circuit, Sha Tin, New Territories, Hong Kong.

8.    This Data Privacy Statement

 This Data Privacy Statement may be amended from time to time and the latest version can be accessed at https://www.redboxstorage.com.hk/en/data-privacy. In the event of any inconsistency between the Chinese and the English version, the English version shall prevail.