Find a Location – Begin with searching the best fit location for yourself. With our district-wise locations, we could be just around the corner.
Choose a size – RedBox Mini Storage provides various sizes for commercial and residential storage. Decide how much space you need with our Storage Team; a list of items or dimensions of your boxes may help!
Book & Move In – RedBox Mini Storage welcomes you to schedule a time for site visit. Book the unit with our Storage Team after your visit. Complete the paperwork in-person on the move-in day.
Visit our Offers page. You may also get more details by giving us a call or an email.
4. Rental Terms
We offer the flexibilities of month-to-month rental period. You decide how long you stay, and simply give us 1 months’ notice to end the agreements.
5. Accessing the storage
Once you are moved in, a set of unique pincode will be provided to access the floor where your storage unit is located. Make sure to allow yourself enough time to finish during the access hours so you are able to exit.
Storage Access Hours: 7 am to 12 am (Daily)
Reception Office Hours: 9:30am to 7:00pm on weekdays, 10:00am to 6:00pm on Saturday, Sunday and public Holidays: 10:00am to 6:00pm.
6. Restricted Items
For all RedBox customers’ and your safety, items that are forbidden to store in the self-storage include dangerous articles such as toxic/corrosive/oxidizing materials, flammable gases/liquids, explosives/guns and batteries that all kinds of prohibited items.
7. Self Storage Cost
Storage unit prices can vary based on the location. Decide which location you prefer and contact us for unit sizes and prices. We also offer special discounts on different facilities.
8. Age to Rent
We welcome customers 18 years old or older to rent self storage from us.
FEATURES & STORAGE SERVICES
Locations & Accessibility
Five RedBox facilities are in different districts: Shatin, Chai Wan, Yau Tong, Tuen Mun and Tsuen Wan.
Each facility is located 10 -15 minute-walk away from a major MTR station.
Shatin: Two hours free parking at the loading zone.
Other facilities: Subject to availability and car park fee applies.
Air-conditioner and lighting
24-hour air-conditioning with temperature and humidity control.
Motion sensors are installed to archive energy saving, fans and lights are activated when motion sensors detect movement.
Facilities are state-of-the-art and feature a secure electronic gate with keypad access.
24-hour surveillance cameras record each floor/facility from different angles.
Customer will be provided with a unique pin-code to enter the floor door gate which customer’s unit is located. Secure the storage unit with customer’s lock.
Packing and Transporting services
Packing materials are sold online and on-site. You may visit our Box Shopfor the dimensions and prices of the items. Free delivery on online order if purchase $1000 or more.
Reliable moving company can be referred for packing and transporting services.
We don’t offer on-site trash disposal. However, our Storage Team can help you find the nearest trash disposal or recycling center.
Our storage consultants aren’t able to accept deliveries on your behalf. You’re welcome to have something delivered to your unit, but you’ll need to be present at the facility to accept the delivery.
Restrooms are available at each facility, and the restrooms can only be accessed during our office hours of each facility.
Bring along your padlock to secure the storage unit’s door.
Have no idea on the size of the padlock? 40mm is good fit, but do not bring anything larger than 50mm.
Insurance protection is optional for customer. We strongly advise protecting your storage items with insurance, ask our Storage Team for insurance schemes and coverage.
A unique access pincode are provided on the storage agreement to access the floor gate where your storage unit located.
The code can also access the floor that our reception and restrooms are located.
Moving in your items
Trolleys are provided for customers, please register with our sStorage Team if there is a security chain connects the trolleys.
Terminating your rental agreement
One months’ notice has to be given by either party to terminate the rental agreement.
Sign the official Termination Notice on the move-out day to confirm items are vacated from the unit.
Deposit is refunded by cheque. It will be ready 14 working days after you sign the official termination notice
Choose way of collecting the cheque on the move-out day: Pickup at RedBox facility or Mail the cheque to your address by register post. (Postage fee: $20 will be charged)
Our Storage Team will contact you over the phone when the cheque is ready.
Deposit offset other charges
Storage deposit cannot be used to settle any storage or other fees.
PAYMENTS & BILLING
Ways to Pay
FPS – Faster Payment System ID and QR code of the corresponding facility are stated on your monthly invoices, please email/fax/Whatsapp the payment record with your unit(s) number to the facility you store with us.
Bank Transfer – Bank account of the corresponding facility is stated on your monthly invoices, please email/fax/Whatsapp the payment advises with your unit(s) number to the facility you store with us.
Credit Card – Please visit Locations to setup online or call +852 2556 1116 to arrange payment authorization.
AutoPay or Direct Debit — Please visit Locations to setup online or call +852 2556 1116 to arrange payment authorization.
Cheque – Payable to “RedBox Storage Limited”, state your unit(s) number on the check and send to the corresponding facility.
In-person – You may visit our receptions during office hours, and we accept Visa, MasterCard, American Express, Union Pay, EPS, cash and check.
Invoices & receipts
Invoices is sent out 20 days before your payment due date by email.
Receipts is sent by email after the payment is successfully verified.
Late fee will be applied for late payment and customers are refused to access the storage before overdue is settled.
TYPES OF STORAGE UNITS
Difference sizes of traditional storage units are provided in all facilities. Choose the size that fit your needs.
The unit height allows you decking up your items to maximize the usage of the unit.
The top is covered by steel net to allow ventilation and lights.
Fire Prevention Units
The state-of-the-art fire units are installed in Chai Wan, Yau Tong, Tuen Mun and Tsuen Wan to provide storage unit with better fire resisting nature.
Deployment of energy efficient lighting that automatically turns on when movement is detected and turns off after 15 minutes.
Individual heat sensor.
Confined unit with higher privacy.
Entirely built with certified fire resisting materials.