A personal welcome to RedBox Storage.
If you have made it this far, let me tell you a little more of our storage journey to date.
I set this company up several years ago, having personally experienced the challenges of space in Hong Kong with my own family.
I recognised a need for a quality storage offering for the people of Hong Kong that focuses on our key principles: that of safety and security, flexibility and simplicity, compliance and good old fashioned customer service at a price point that suits all budgets.
I’m also proud to say that over the years, RedBox storage has and will continue to be a pioneer for positive change in the Hong Kong storage World.
Alongside our industry body and the government departments, this has led to the development of new and improved safety standards, that we are proud to be held accountable for your benefit.
Since establishing this company, transparency has been at the forefront of my mind and I invite you to visit our facilities and meet our staff.
On that note, I will leave you in the capable hands of my team!
CEO, RedBox Storage
Secure space is the asset we bring to customers, but our greatest asset is the team of people that connects customer storage needs with the space they need.
We pride ourselves on being true professionals in our industry. This is why we continue to invest heavily in our people through professional training and mentoring that prepares them to provide trusted advice to our customers on all aspects and every detail of their storage needs. We inspire our people to understand each customer’s individual requirements then offer insightful solutions that show how they can create more space in their lives.
To support this, we are committed to offering our people a professional career in the industry with training and support to develop a long-term future in the industry.
Fill out an application on our ‘Careers’ page and maybe you can be part of the REDBOX team.
We care about the community around us. As a caring company we go out of our way to best serve our society and continue to do good for the world. By embracing our responsibility to future generations as a global leader in our industry, RedBox employ training workshops and giving initiatives to improve the way people move, live, work and play. This is our commitment to corporate social responsibility.
RedBox gives staff the opportunity to nominate a charity close to their heart and organise volunteer days or team-based fund raisers.
I’m a long-time user of RedBox Storage. They are a reliable partner with very friendly staff, who never fail to provide solutions to my storage needs. One time, I was out of town but urgently needed to move my belongings from one facility to another. The staff were very helpful and sorted out everything for me. I was really grateful to find everything in place when I returned to Hong Kong. To locate myself in the facility more easily, I would suggest RedBox use QR codes to provide floor plans that indicate a customer’s current location. QR codes can also be used to contact the staff directly, so that whenever a customer enters the facility, they can notify the staff on duty about their time of entry to ensure security. Lastly, RedBox may consider using WeChat or WhatsApp to inform customers about lift maintenance so we can arrange delivery accordingly.Mr. Ricky Mak, Tsuen Wan customer
From the first day the communication has been perfect. The staff is always ready to solve any inconvenience that may occur to us. The facilities are first class, always at a good constant temperature and free of any dirt. It is always good to be able to work together with a professional and serious company in every sense, which provides a service of the highest quality, before which my recommendation to any company that requires these services is always RedBox Storage.Mr. Tomas Mena, Nan Wan Trading Company Ltd., Tsuen Wan customer
With so many self-storage operators in the market, we have maintained a good long-term relationship with RedBox all these years. Their spacious, large-scale facilities, high priority placed on safety and security and the flexibility to scale-up or down is important to us to meet our constantly changing and demanding needs as a business. I would highly recommend RedBox to any businesses looking for a premium storage operator.Ms. Leung, Columbia International Removals, Sha Tin customer
We are very pleased with RedBox services. Its convenient location, variety of unit sizes, cost and temperature control are some of the reasons why we have continued to use RedBox. The staff are friendly, attentive and always so helpful and we can trust our goods are safe with RedBox.Mr. Man, Loupe System Ltd., Sha Tin customer
I am at the storage facility at least 3 times per week for my business, and always have a great experience. I am greeted by kind, courteous, helpful employees. The properties are very secure and very clean! I would recommend RedBox Storage to any of my clients, friends, or family!!Wai Kit Chan, Tsuen Wan customer
You guys are great! The facility is the best safety, accessibility, lighting, and good use of your space allowed made moving our junk quick and easy.Mark Pang, Tuen Mun customer
I needed a storage temporarily during a move to another city. I just want RedBox to know that Vinsy at your Tuen Mun location was wonderful. The storage was clean, the staff very friendly and helpful.Lisa L, Tuen Mun customer
This was a very nice storage. Super clean and tidy. Looks quite professional and not at all run down like some storages I have used. The manager was helpful, I was in and out quickly which is important to me.Dennis Yeung, Yau Tong customer
Moving is never fun and always complicated. The customer service at this particular location already gave me a sense of relief. The staff was easy going and informative. I am happy to say that I am very pleased RedBox and this particular location. The staff is always very friendly and very helpful, I feel comfortable with my precious belongings being stored there and would definitely recommend this facility and location, it is kept up very nicely too.Jo Davis, Yau Tong customer
This is my first time using a storage facility, and staff here has made me feel extremely welcome. I'm delighted at how well-kept the place is, and how attentive everyone who works here is to the facility itself.Gorden W, Chai Wan customer