RedBox Storage

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About RedBox

At RedBox, we make safekeeping valuables easy. We own and operate 400,000 square feet of space across Hong Kong and our storage experts provide customized solutions for all storage needs through our large-scale sites, door-to-door services, merchandise and packaging.

Open Positions

Operation Executive, Front Desk & Reception

Jobs Highlights 

  • Eligible to earn monthly incentives
  • Five-day work, day shifts only, work-life balance
  • Self Storage industry knowledge beneficial

Principal Duties 

  • Deliver best-in-class customer service including handling of general enquiries and complaints, both in person and online.
  • Perform daily routine duties including but not limited to new customer registrations, completion of documentation and records (hard copy & online) to ensure full compliance and completeness of operations standards.
  • Anticipate selling opportunities and generate merchandise sales through exploration of customers’ self storage needs proactively.
  • Perform periodical inspections of the property to ensure full safety and security compliance.
  • Resolve operational issues and handle challenging customers and complaints.
  • Review daily operations including property maintenance and cleanliness of facility to maintain environment.
  • Monitor facility security and ensure security devices and equipment are in good working order.


Job Qualifications & Requirements

  • Communication skills in English & Cantonese, both written & verbal
  • Advanced computer literacy with the ability to adapt to a variety of systems software and processes
  • Telephone etiquette
  • Good organization and time management skills
  • Demonstrates initiative
  • Team player!


Is this the position you were waiting for? Then please send your CV with your present and expected salary to bsm@redboxstorage.com.hk. (Only shortlisted candidates will be notified)

Customer Service Executive 

Jobs Highlights 

  • 5 days work / Medical & Dental insurance
  • Convenience location(5 mins walk from MTR station)
  • Self Storage industry knowledge beneficial

Principal Duties 

  • Deliver best-in-class customer service including handling of all general enquiries and complaints
  • Handle both Self-storage, Door-to-door storage, and any future products/services enquiries
  • Maintain constant communication with other departments, especially facilities and report any customer cases or issues

Job Qualification & Requirements

  • High diploma or equivalent 
  • Excellent communications skills in English and Cantonese, both written and verbal
  • Advanced computer literacy & experience in online communication tools
  • Part-time and full-time are welcome

Eligible to earn monthly incentives! 


Is this the position you were waiting for? Then please send your CV with your present and expected salary to bsm@redboxstorage.com.hk. (Only shortlisted candidates will be notified)

Senior Telesales / Telesales (Shatin)

Jobs Highlights 

  • Competitive Basic Salary + Commission

  • 5-day working week on shift

  • Salary - Negotiable

Principal Duties 

  • The role will require the salesperson to handle a diverse set of clients, actively looking for a storage solution, and requires communication through various channels (Calls, Emails, Chat and WhatsApp Business tools)
  • The nature of the role requires candidates that are able to quickly adapt and understand the differing needs of individual customers & corporate clients (B2C & B2B), so excellent listening & negotiation skills are essential
  • You will be required to identify and maximize sales opportunities, maintain a sales pipeline and document progress in an accurate and timely manner
  • Increase your industry knowledge by conducting market research and learn from closely monitoring customer behaviour

Job Qualification & Requirements

  • You must be a team player and have extremely good communication, both internally with colleagues and externally with customers
  • Good command of spoken / written Cantonese and English
  • Immediately available is preferred

Eligible to earn monthly incentives! 


Is this the position you were waiting for? Then please send your CV with your present and expected salary to bsm@redboxstorage.com.hk. (Only shortlisted candidates will be notified)

Full time roles are entitled to a range of benefits including a 5-day work week, monthly performance incentives*, discretionary year-end bonus, group medical insurance and excellent career prospects in a growing organization.

All information collected will be kept strictly confidential and used for recruitment purpose only.

*Applies to operational and sales roles only.

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