RedBox Storage

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About RedBox

At RedBox, we make safekeeping valuables easy. We own and operate 400,000 square feet of space across Hong Kong and our storage experts provide customized solutions for all storage needs through our large-scale sites, door-to-door services, merchandise and packaging.

Open Positions

Facility Supervisor/Storage Supervisor

Jobs Highlights 

  • Competitive Remuneration
  • 5 days work / Medical & Dental insurance
  • Self Storage industry knowledge beneficial

Principal Duties 

  • Deliver best-in-class customer service including handling of general enquiries and complaints, both in person and online, and act as back up to Call Centre whenever necessary.
  • Perform daily routine duties including but not limited to new customer registrations, completion of documentation and records (hard copy & online) to ensure full compliance and completeness of operations standards.
  • Anticipate selling opportunities and generate merchandise sales through exploration of customers’ self-storage needs proactively.
  • Perform periodical inspections of the property to ensure full safety and security compliance.
  • Follow-up outstanding debts and assist direct reports in resolving operational issues or handling of challenging customers and complaints.
  • Monitor staff performance and offer immediate support and guidance to enhance staff capability and performance.
  • Oversee daily operations including property maintenance and cleanliness of facility to maintain environment.  
  • Act as an in-charge in monitoring facility security and ensure security device and equipment are properly an operated.


Job Qualifications & Requirements

  • Secondary education or equivalent 
  • 3+ years relevant property management, customer service or hospitality expereince
  • Excellent communications skills in English and Cantonese, both written and verbal
  • Advanced computer literacy & experience in online communication tools
  • Team player with coaching skills
  • A self-starter, persistent and professional individual


Is this the position you were waiting for? Then please send your CV with your present and expected salary to bsm@redboxstorage.com.hk. (Only shortlisted candidates will be notified)

Customer Service Executive 

Jobs Highlights 

  • Competitive Remuneration
  • Convenience location(5 mins walk from MTR station)
  • Self Storage industry knowledge beneficial

Principal Duties 

  • Deliver best-in-class customer service including handling of all general enquiries and complaints
  • Handle both Self-storage, Door-to-door storage, and any future products/services enquiries
  • Maintain constant communication with other departments, especially facilities and report any customer cases or issues

Job Qualification & Requirements

  • High diploma or equivalent 
  • Excellent communications skills in English and Cantonese, both written and verbal
  • Advanced computer literacy & experience in online communication tools

Eligible to earn monthly incentives! 


Is this the position you were waiting for? Then please send your CV with your present and expected salary to bsm@redboxstorage.com.hk. (Only shortlisted candidates will be notified)

Senior Sales Associate/Sales Associate - Shatin

Jobs Highlights 

  • Monthly base salary plus incentives

  • 5 days work / Medical & Dental insurance

  • Convenience location(5 mins walk from MTR station)

Principal Duties 

  • Handle a diverse set of clients actively looking for a storage solution. You will communicate through various channels (Calls, Email, Chat and WhatsApp Business tools)
  • Maximize sales opportunities, maintain sales pipeline and documentation accurately and timely
  • Work together with your manager & colleagues to improve our processes
  • Increase your industry knowledge by conducting market research and learn from closely monitoring customer behaviour
  • Report your progress on a daily basis
  • Aim for higher won deal conversion by applying different sales skills to your audience
  • Work closely with customer service, and operations to provide seamless after sales service and customer experience
  • Work closely with the marketing team and provide feedback on successful customer acquisition/retention campaigns

Job Qualification & Requirements

  • For senior role, a minimum 3-5 years’ sales experience, preferably in retail or telecommunications
  • Self-motivated, independent, positive working attitude, eager to learn possess strong communications and interpersonal skills
  • Excellent listening, negotiation and presentation skills
  • Strong customer-service and teamwork-oriented mindset
  • Excellent command of spoken / written Cantonese and English
  • A good command of CRM, pipeline management tools and Microsoft Office suite advantageous
  • Self Storage industry knowledge beneficial
  • Fresh graduates will be considered. 
  • Part-time applications are welcomed. Minimum 2 days per week for part-time. 

Eligible to earn monthly incentives! 


Is this the position you were waiting for? Then please send your CV with your present and expected salary to bsm@redboxstorage.com.hk. (Only shortlisted candidates will be notified)

Full time roles are entitled to a range of benefits including a 5-day work week, monthly performance incentives*, discretionary year-end bonus, group medical insurance and excellent career prospects in a growing organization.

All information collected will be kept strictly confidential and used for recruitment purpose only.

*Applies to operational and sales roles only.

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